Records Supervisor
3.
5 Lorton, VA Lorton, VA Full-time Full-time $27 an hour $27 an hour 4 hours ago 4 hours ago 4 hours ago Overview:
The Records Supervisor is a working supervisor who will manage employees and workloads for document room activities including, but not limited to, scanning, document processing, data entry, paper and electronic file management, communication, training support, and quality control.
Responsibilities:
Manage, guide, and direct the team that data enters and validates with accuracy, completeness of data, and integrity of PDF scanned images from all manifests Continually monitor and develop the processes to seek efficiencies and reduction of error rates and ensure accuracy of all manifests submitted to the client Stay up-to-date with all process changes and modifications from the customer and efficiently disseminate changes to the team promptly Oversee a team that produces an individual average of 70 manifests per clerk per day and ensure quotas and goals are met or exceeded daily.
Monitor time and efficiency to effectively establish and maintain daily productivity Perform quality control reviews of the work performed and the condition of the paper and electronic record-keeping systems and develop process improvement as required Monitor time and efficiency to effectively establish and maintain daily productivity Recommend and contribute to the development of continual process improvements to improve efficiency, accessibility, accuracy, etc.
Organize and direct shelf-reading and other quality reviews and in electronic record-keeping systems.
Supervise operations and assigned staff; investigate and resolve employee disputes; train new staff; ensure positive customer service of staff.
Ascertain and report issues, difficulties, and special needs to management.
Work directly with staff to obtain a determination of final disposition of information.
Responsible for ensuring that the work performed is at a level of quality, schedule, and cost that is consistent with the expectations of the customer.
Complete all required daily, weekly, and monthly reporting requirements independently and accurately.
Follow, administer, and execute all tenets of the Chenega Employee Reference Guide to complete all required daily, weekly, and monthly reporting requirements independently.
Supervise, train, and evaluate records management staff and carry out supervisory responsibilities following Chenega policies and applicable laws.
Interface with management and personnel to coordinate and execute special projects and/or research concerning special collections of records, their organization, identification, use, and tracking.
Verify all file requestors to ensure that they are employees Plan, organize, direct, and guide the activities of team members.
Manage team member timecards, and performance evaluations and participate in the hiring and termination process.
Other duties as assigned.
Qualifications:
High school diploma or GED equivalent required Associate degree preferred 2
years of experience in a service-related area or production environment 1
year of experience in a supervisory or team-leading role Some experience with data and reporting Background check required Teleworking Permitted?:
true Estimated Salary/Wage:
USD $27.
00/Hr.
Up to USD $28.
77/Hr.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
5 Lorton, VA Lorton, VA Full-time Full-time $27 an hour $27 an hour 4 hours ago 4 hours ago 4 hours ago Overview:
The Records Supervisor is a working supervisor who will manage employees and workloads for document room activities including, but not limited to, scanning, document processing, data entry, paper and electronic file management, communication, training support, and quality control.
Responsibilities:
Manage, guide, and direct the team that data enters and validates with accuracy, completeness of data, and integrity of PDF scanned images from all manifests Continually monitor and develop the processes to seek efficiencies and reduction of error rates and ensure accuracy of all manifests submitted to the client Stay up-to-date with all process changes and modifications from the customer and efficiently disseminate changes to the team promptly Oversee a team that produces an individual average of 70 manifests per clerk per day and ensure quotas and goals are met or exceeded daily.
Monitor time and efficiency to effectively establish and maintain daily productivity Perform quality control reviews of the work performed and the condition of the paper and electronic record-keeping systems and develop process improvement as required Monitor time and efficiency to effectively establish and maintain daily productivity Recommend and contribute to the development of continual process improvements to improve efficiency, accessibility, accuracy, etc.
Organize and direct shelf-reading and other quality reviews and in electronic record-keeping systems.
Supervise operations and assigned staff; investigate and resolve employee disputes; train new staff; ensure positive customer service of staff.
Ascertain and report issues, difficulties, and special needs to management.
Work directly with staff to obtain a determination of final disposition of information.
Responsible for ensuring that the work performed is at a level of quality, schedule, and cost that is consistent with the expectations of the customer.
Complete all required daily, weekly, and monthly reporting requirements independently and accurately.
Follow, administer, and execute all tenets of the Chenega Employee Reference Guide to complete all required daily, weekly, and monthly reporting requirements independently.
Supervise, train, and evaluate records management staff and carry out supervisory responsibilities following Chenega policies and applicable laws.
Interface with management and personnel to coordinate and execute special projects and/or research concerning special collections of records, their organization, identification, use, and tracking.
Verify all file requestors to ensure that they are employees Plan, organize, direct, and guide the activities of team members.
Manage team member timecards, and performance evaluations and participate in the hiring and termination process.
Other duties as assigned.
Qualifications:
High school diploma or GED equivalent required Associate degree preferred 2
years of experience in a service-related area or production environment 1
year of experience in a supervisory or team-leading role Some experience with data and reporting Background check required Teleworking Permitted?:
true Estimated Salary/Wage:
USD $27.
00/Hr.
Up to USD $28.
77/Hr.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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